Privacy Policy

Information we collect

• Account information: your name, email, phone number, and role, used to sign you in and identify your activity.
• Business records you enter: customer names, property addresses, service-visit notes, and photos you add to do your job. This is business data owned by ProTurf.
• Device push token: so we can send you lead and service notifications. You can turn these off anytime in the app’s Notifications settings or in iOS Settings.
• Basic device & usage data: standard logs needed to operate and secure the service.

How we use information

To run the CRM - managing leads, routes, and service visits - to send the notifications you’ve enabled, to keep accounts secure, and to improve the product. We do not sell your information or use it for third-party advertising.

Sharing

We share data only with the service providers that run the app (e.g. hosting and database providers) under confidentiality obligations, and where required by law.

Deleting your account

You can permanently delete your account from Settings → Profile → Delete account inside the app. This removes your login and your personal settings (including your push token). Business records required for ProTurf’s operations or legal recordkeeping may be retained as permitted by law.

Security

Access is protected by authentication and, on supported devices, Face ID. We use industry-standard measures to safeguard your data, though no method of transmission or storage is 100% secure.

AI features (optional)

Some features use a third-party AI provider, Anthropic (the maker of Claude), to do their work:

• Text help: drafting and refining messages, translating between English and Spanish, summarizing a customer’s history, and drafting proposal notes. The text you provide for these (such as visit notes, customer details, and property information) is sent to Anthropic to produce the result.
• Photo help: when you ask the app to read a lawn photo to spot a problem, or to pull a conversation out of a screenshot, that image is sent to Anthropic’s vision model to produce the result.

This data is sent only to provide the feature you requested. Anthropic does not use it to train its models, and we do not use AI for any automated decision that affects you. These features are optional, you can always write, translate, and log manually instead.

Voice logging (optional)

If you turn on voice logging, the microphone audio you record while logging a service visit is sent to our AI voice provider (ElevenLabs) to power the conversation and turn it into the visit details. It is processed to provide the feature. Voice logging is optional - you can always log a visit manually instead, and you can deny or revoke microphone access in iOS Settings at any time.

Children

ProTurf is a business tool not directed to children under 13, and we do not knowingly collect information from them.

Contact

Questions about this policy? Email themarketerforu@gmail.com.